COMPANY PROFILE 2026
A trusted partner for operational and collection services.
PT Pelita Anugrah Perkasa helps clients achieve business goals through efficient processes, capable teams and a strong commitment to results.
Professionalism · Integrity · Innovation
PAP / PROFILE 2026
PROFESSIONAL SERVICES
Professionalism and trust
Professionalism and trust01Desk Collection
02Monitoring & Reporting
03Labor Supply
OPERATIONAL & COLLECTION SERVICES2026
01
ABOUT THE COMPANY
Professional, measurable operational services.
PT Pelita Anugrah Perkasa is an outsourcing company focused on desk collection services and professional labor supply. Supported by more than 100 employees certified by SPPI and AFPI, we help partners manage and collect receivables professionally, effectively and in accordance with applicable regulations.
Learn moreSERVICES
Our services
With integrity, human-centered communication and measured operating standards, we provide secure, trusted and results-oriented solutions. Our competent, trained workforce supports client productivity across industries.
Desk Collection Services
Telephone-based collection by a certified professional team using persuasive, human-centered communication to maintain relationships and encourage timely payment in line with OJK and AFPI ethics and requirements.
Collection Management & Monitoring
End-to-end management of collection activities, including strategy planning, daily reporting, performance supervision and collection performance analysis.
Data Management & Reporting System
Data-based monitoring and reporting systems that give clients visibility and control over collection activities.
Labor Supply
Fast, flexible and efficient supply of screened professional personnel for varied operational needs. We prioritize workforce quality, discipline and productivity; experience includes cooperation with Polytron and Indodana.
SOPI.OPS · SECURE OPERATIONS & PROCESS INTELLIGENCE
Collection operations from customer data to follow-up
SOPI.ops connects customer data, campaigns, agent activity, communication channels, compliance, reporting, and audit in one workflow.
Data and campaigns
Organize customers, identifiers, contacts, products, imports, and campaigns in a structured workflow.
Agent workspace
Prepare agent work, Preview Call queues, softphone activity, and interaction outcomes.
Controls and audit
Check rules before contact and review activity through monitoring, reports, and audit records.
OUR CLIENTS
Working together with our partners.
Traveloka
PT Teknologi Internasional Nusantara (TIN)
Bussan Auto Finance (BAF)
Akulaku
Kreditplus
MOFI
BCA
Polytron
Bank Neo Commerce
BFI Finance
INTERNATIONAL CERTIFICATE OF REGISTRATION
ISO/IEC 27001:2022
The information security management, cybersecurity and privacy protection system of PT Pelita Anugrah Perkasa was independently assessed and found to meet ISO/IEC 27001:2022 requirements.
Our offices
Let’s work together
We support your operational needs with professional, measurable, and trusted collection and labor supply services.
Ahimsa — Director